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This 3-day DevOps Foundation course provides the definitive introduction to DevOps – the cultural and professional movement that is sweeping the world. DevOps stresses integration, automation, communication, and collaboration in order to improve the flow of work between software developers and IT operations professionals.

Improved workflows mean improved ability to design, develop, deploy and operate software and services faster which means your organisation is more effective and agile in today's fast-moving world.

The course features:

  • Three days of instructor-led training and exercise facilitation
  • DevOps – The Basics (pre-class resource)
  • Learner Manual (excellent post-class reference)
  • Participation in unique exercises designed to apply concepts
  • Sample documents, templates, tools and techniques
  • DevOps Foundation Certificate exam
  • Access to additional sources of information and communities



State of DevOps Report 

According to the State of DevOps Report 2018 presented at Interop ITX in Las Vegas, April 2018:

  • DevOps is now widespread. A third of respondents (in USA) said they have already implemented the approach (up from 18% last year), and another 35% plan to adopt the methodology before the year is up
  • Organisations need speed, with 53% reporting that the pressure to release applications more quickly was driving their DevOps adoption, up from 29% last year
  • Respondents are realising increased speed as a key benefit of DevOps, with 69% saying DevOps has increased the speed and frequency of application deployment, compared to 39% last year
  • As a result of DevOps, 80% of respondents have seen either “significant” or “moderate” improvement in time spent fixing and maintaining applications
  • Of those surveyed, 76% said their developers were using agile methodologies.


Learning outcomes

The learning objectives for DevOps Foundation include an understanding of:
  • DevOps objectives and vocabulary
  • Benefits to the businessConcepts and practices — including its relationship to Agile, Lean IT and IT Service Management (ITSM)
  • Improved workflows
  • Improved communication and feedback loops
  • Reliance on automation
  • Applying DevOps in an enterprise environment
  • Critical success factors and key performance indicators
  • Real-life examples and results

Who should attend

The DevOps Foundation course is designed for:
  • Individuals and organisations seeking a foundational understanding of DevOps
  • Employees and managers responsible for designing, reengineering or improving process
  • Consultants guiding their clients through process improvement initiatives
  • Internal and external suppliers
  • Process stakeholders

Course contents

1. Course Introduction

  • Course Goals
  • Course Agenda
2. Why DevOps?
  • The Business Perspective
  • The IT Perspective
  • Dev and Ops Stereotypes: Perceptions and Realities
3. What is DevOps?
  • DevOps Introduction
  • DevOps Stakeholders
  • DevOps Goals
  • DevOps Values
  • DevOps Business Value
  • What DevOps is NOT
  • Who’s Doing DevOps
  • Enterprise DevOps
4. DevOps and Other Frameworks
  • DevOps and IT Performance
  • DevOps and Automation
  • Measuring DevOps Success
  • DevOps Principles
  • DevOps Patterns
  • DevOps and Other Frameworks
    • DevOps and Agile
    • DevOps and Lean
    • DevOps and IT Service Management
5. DevOps Culture
  • Understanding Organisational Culture
  • Characteristics of Organisational Culture
  • Characteristics of a DevOps Culture
  • Managing Culture Change
6. DevOps Organisational Considerations
  • DevOps Skills
  • DevOps Teams
  • DevOps Organisational Structures
  • DevOps Roles
  • Promoting Collaboration
  • Improving Communication
7. DevOps Practices
  • Continuous Integration
  • Continuous Delivery
  • Continuous Deployment
  • Value Stream Mapping
  • Kanban
  • Theory of Constraints
  • Experimentation and Learning
  • The Deming Cycle
  • Improvement Kata
  • Preparing for Failure
  • ITSM Process Improvement Practices
8. DevOps Automation Practices and Tool Categories
  • DevOps Automation Practices
  • Where to Begin
  • Application Life Concerns and Tool
  • Categories
9. Adopting a DevOps Culture
  • Getting Started
  • Challenges, Risks and Critical Success Factors
10. Summary and Exam Preparations
  • Additional Sources of Information
  • Exam Requirements, Question
  • Weighting and Terminology List
  • Sample Exam Review

Course fees

DevOps Foundation - single registration

  • MYR 4900 

Group rates:

  • 2-4 delegates 10% discount
  • 5-7 delegates  15% discount
  • 8 + delegates - 20% discount

Fees include:

  • Course presentation
  • Course workbook - Modular approach learner manual (excellent post course resource) which includes:
    • Updated content from the latest State of DevOps Reports and analysts Updated content from Accelerate
    • Beyond the Phoenix Project
    • The DevOps Handbook and more Case studies for every module
    • Exercises and discussions for every module
    • New content for Site Reliability and Resilience Engineering
    • An expanded DevOps metrics section
    • New content for cloud, microservices, and containers,
    • Example DevOps toolchains
  • Access to additional sources of information and communities
  • DevOps Foundation V3 Exam

Foundation Certificate Exam

Once you’ve completed your training, you can gain a globally recognised certification with the DevOps Foundation Exam.  An exam voucher is provided after the training course. The exam is online and web-based, so you can take it any place, any time. Note: The exam voucher has a 90 Day Validity period.


The exam details are as follows:

  • 60 minutes
  • 40 multiple choice questions
  • Pass mark of 65% (26 out of 40)
  • Open book
  • Web-based (single-browser)


There are no formal pre-requisites to attend the DevOps Foundation course. However, some familiarity with IT and/or IT service management is desirable.