Terms and Conditions:


FEES must be paid before the start of the Course. You may bring your payment with you on the morning of the Course.  Payment will be accepted by company cheque or by major credit cards. All fees shown are per person.


FEES INCLUDE lunch, morning and afternoon tea, and all course materials.


CANCELLATIONS and TRANFERS: Written cancellations will be accepted and a full refund provided up to five business days prior to the commencement of the course. Transfers of bookings made within five business days of the course commencement will incur an administration fee of RM400. An alternate participant for the course can be substituted at any time for no additional charge. Refund and/or transfer will not be provided for any participant who fails to attend the course.


TIMES Unless otherwise stated, Courses commence at 9.00 am and finish at 5.00 pm.


REGISTRATION Registration is from 8.30 am to 9.00 on the first day.  Upon registration you will receive your name badge giving access to the Course room, plus your work materials.


CERTIFICATES All participants who complete the course will receive a Certificate of Attendance.  Please ensure when registering that your name is written the way you want it to appear on your Certificate.


WARRANTY To guarantee your satisfaction ALC offers a money-back or full credit policy. If the course is not meeting your requirements, simply inform the on-site Course administrator or course instructor before the end of the first day, return all Course materials and we will give you either a full credit towards another course or a full and prompt refund of fees paid, according to your instructions.


DISCLAIMER All information regarding course dates, presenters and content is accurate as at time of posting. We do our utmost to ensure that courses are conducted as advertised. ALC reserves the right however to vary course dates or course presenters or to cancel courses without prejudice if circumstances so warrant. In such a situation participants would be informed of the change prior to the course and would be entitled to cancel if they so chose without penalty.