Disaster Recovery Planning & Business Continuity Management - Course Description

 

What would your organisation do in the event of a disaster?

How would you survive an extended outage or disruption?

 

Stop gambling on luck. Instead, implement a proven approach to safeguard your business

 

Presented by Rinske Geerlings, CBCP (DRII)

 

Organisations today face dramatically higher risks - whether related to terror, financial turbulence, security, pandemic, or a host of IT and other risks. The need for proper Business Continuity Planning and Disaster Recovery management processes is more crucial than ever. Standards such as BS25999 and Australian Standard HB221 show that a broader whole-of-business approach is becoming mandatory and increasingly subject to audit by government authorities or by choice.

 

This training program addresses the need for a proper structured approach to Business Continuity Management. Drawing extensively on real-life situations and using a proven 8-step “best practice” method as a basis, the course will provide you with a thorough practical understanding of BCM.

 


 

Learn About the Real Disaster Recovery Issues

Historically, IT has been the area of focus in terms of Disaster Recovery. However, in real-life situations IT systems may not be the main headache for organisations attempting to continue ‘business as usual’ during an outage or crisis. Instead, issues are much more likely to revolve around the Crisis Management team trying to make informed and timely decisions during the disruption. This is particularly so if some key line managers are not available, or if reporting is not in place as per normal operations, or when the team has not adequately rehearsed decision-making in a crisis situation.

 

Other problems tend to relate to reputation management, handling the media, relying on notification plans, accuracy of key staff contact details and general staff awareness of the Business Continuity Plan.

 

This training program, based on extensive real-world experience and case studies, will deepen your existing skills and knowledge and provide the latest best-practice information on Business Continuity Management. You will be able to develop a complete and effective Business Continuity Management plan and implement it within your organisation.

Why Do This Course?

  • Do most courses leave you wondering "How am I going to do this all myself?"
  • Are you (and your manager!) tired of 'academic' courses that only give you a certificate but no real-life experience?
  • Is your current BCP a burden to keep updated?
  • Does your organisation's BCP mainly cater for buildings and systems recovery, and has the planning for people issues and business processes been put in the 'too hard' basket?
  • Is your existing 'basic' BC plan not good enough any longer to meet audit/compliance requirements?
  • Do your business teams keep pointing at IT to do the job of BC Planning?
  • Would you like to learn about industry best (and worst!) practices in BCP/DR so you can get it right the first time?
  • Do you want to personally consolidate your BC knowledge to prepare for DRII/CBCP certification?
  • In this workshop you will actually learn how to implement Business Continuity in your organisation - you will take home a customised BCP
  • The often perceived 'dry' topic of Business Continuity is taught in an interactive and fun way for optimal learning experience
  • The facilitator shares her vast experience across industries in tackling real-life issues

Learning Outcomes

This training course follows the Business As Usual cycle, which is a best-practice model for implementing Business Continuity and Disaster Recovery processes in your organisation.

 

At the end of this course you will be able to:

 

  • Properly implement Business Continuity end-to-end
  • Ask the right questions when choosing a Recovery Site
  • Develop a completed, customised plan
  • Integrate Pandemic preparedness into your overall BCP
  • Tackle Crisis Communications and media relations in a practical way
  • Identify, analyse and address your organisation’s risks
  • Achieve buy-in and commitment
  • Organise people to enable continuous maintenance of the Business Continuity Plan
  • Ensure confidence in the organisation’s recovery capability following a crisis
  • Establish your organisation’s essential business processes, rate these in terms of criticality and identify the activities and necessary resources within each process
  • Determine likely crisis scenarios and how these would impact operationally and financially on your organisation
  • Determine whether to invest in an off-site recovery facility or rather accept certain work-arounds
  • Ensure all agreed procedures for Crisis Management, emergency response, damage assessment, safety of staff, evacuation, trauma management, technical recovery and crisis communication are documented and updated
  • Test the Disaster Recovery Plan to ensure it can be trusted
  • Inform management and staff of the procedures and their role in the event of a disaster
  • Ensure that the Business Continuity Plan and related documents are updated and accessible
  • Prepare for upcoming APRA or other audits
  • Ensure when changes in the business, services, risks or priorities occur that these are incorporated and plans are continually optimised

Who Should Attend

This course is designed for anyone involved in Business Continuity and Disaster Recovery planning, management and projects. It is relevant to all industries and sectors from SME to larger corporates. Typical attendees include:

 

  • Disaster Recovery Managers
  • Business Continuity Managers
  • Compliance Managers
  • Business Managers
  • CIO, IT Managers and Senior IT Professionals
  • IT Service Continuity Managers
  • Information Security Professionals
  • Crisis Managers
  • Risk Managers
  • Consultants and Business Advisors
  • Security and Premises Managers
  • HR and OH&S Managers
  • Project Managers
  • Business AnalystsInternal and External Auditors
  • Company Strategists and Planners
  • Any staff with a current or future role in the continuity or recovery of their organisation’s critical services.

Learning Method

This course is presented by Rinske Geerlings, fully certified CBCP (Certified Business Continuity Professional) as awarded by DRII.  The focus is on real life situations, lessons learned and practical knowledge that you can take and apply immediately after the course. The class is of limited size to allow participants to get maximum experience from exercises and how to tackle real-life situations.

 


 

In-House Training

This course is available for private presentation, either on your own premises or 'off-site'. There are many advantages to in-house training. Please contact ALC for a quotation or to discuss your requirements. Telephone +603-2161 9900 or email learn@alctraining.com.my